Types of Phone Systems For Hospitals: Why They Matter

Inter- and intra-hospital interactions rely largely on phones, whether doctors and nurses call patients with test results or medical staff communicates between wards and departments. A good phone system isn't only hardware. Phone systems for hospitals transmit information to every hospital network corner. You must guarantee you're employing the best method feasible.

Phone Systems For Hospitals

All software, no matter how advanced, must comply with HIPAA (HIPAA). Remember this while buying a hospital phone system.

Types of Phone Systems At Medical Clinics And Hospitals

In terms of phone systems, there are three primary options:

Digital Medical Phone Systems

Your clinic's digital phone system will connect to a physical phone system. It can be hung on a wall or in a cabinet, or placed on the floor. All of your building's phones can be linked at once. Digital phones are trustworthy. This approach is the second most reliable. Digital phones are limited to phone lines (digital or analog phone lines). It's not as future-proof as hoped.

Internet (VOIP) Phone Systems for Medical Clinics and Healthcare

Internet Phone systems for hospitals don't live in your clinic like VOIP or cloud-based systems. Instead, it will be stored in a data center. VOIP reduces call charges. If your internet connection is unavailable or too slow, you won't be able to make or receive calls with VOIP.

Hybrid Phone Systems for Medical Clinics

The hybrid system combines a digital and VOIP phone system. Your clinic's phone system can be cordless or fixed. One of the main advantages of hybrid Phone systems for hospitals is their reliability. If your primary line goes down, calls can be automatically rerouted. Hybrid phone systems have no drawbacks.

Phone System Types:

Most hospitals use hospital phone systems as their primary means of communication. Even though some hospitals are still using PBX systems, most hospitals are moving to cloud-based systems. Hospitals use a variety of technologies to facilitate communication, including the following:

Internal PBX system

An on-site Phone system for hospitals is the most common type of hospital telephony. It is expensive to install and expand because it requires actual hardware and equipment. However, the fact that it is a closed system means that the hospital retains complete control over the phone system.

 IP-PBX

Internet Protocol (IP) PBX, or Internet Protocol (IP) PBX, is an improved version of traditional PBX technology. Telephone operations can be handled by a server located on the company's premises. Voicemails can now be sent to email inboxes, faxes can be converted to PDFs, and video conferencing is an option instead of a traditional PBX. As a bonus, remote workers can use the system to access the phone system's features without traveling to the office. Maintenance costs are higher because the system is hosted internally but lower than a traditional PBX because there is less hardware involved.

Cloud Computing

Many of the costs associated with running a PBX are eliminated with hosted or closed-based phone systems. Even though cloud-based systems are hosted on external servers, security is not compromised because they use the most up-to-date security software, hardware, and best practices. Improved hardware and software make cloud Phone systems for hospitals more secure than PBX in many cases.

Phone Systems For Hospitals

Conclusion

At the end of the day, if a hospital lacks an IT department to maintain an in-house server, VoIP may be the best option. Smaller hospitals may prefer monthly payments over one large sum. Larger hospitals may want more communication infrastructure control. If Wi-Fi fails, they may want to use the local exchange. If everything falls apart, Phone systems for hospitals are what should give importance to opting.